What Questions Should You Ask Before Hiring a Wedding Caterer?
The questions that separate reliable caterers from risky ones, covering price, insurance, staffing and what happens if things go wrong.
A good caterer will be glad to answer detailed questions. A vague answer is useful information in itself. Here are the questions worth asking before you pay a deposit.
Price and what is included
- What is the total price for my date and guest count, in writing?
- Does it include staff, setup, pack down, equipment and travel?
- What is not included, and what would it cost?
Safety and credentials
- Do you hold a current food hygiene certificate?
- What public liability insurance do you carry, and can I see it?
- If alcohol is served, who holds the licence?
- How do you handle allergens, and can I see an allergen matrix?
Reliability on the day
- Who will be on site, and will the owner be there?
- How much time do you need for setup, and how long does service take?
- What is your backup if equipment fails or the weather turns?
- What happens if a member of your team is unwell?
Money and contracts
- How much is the deposit, and when is the balance due?
- What are the cancellation and postponement terms?
- Can I change guest numbers, and by when?
Our answers, for reference
We require a £200 deposit to secure your date, with the balance due 12 weeks before the event. Postponements are free if we have the new date available. We hold £5 million public liability insurance, a food hygiene certificate and an alcohol licence, and the owner attends every event.
Frequently asked questions
What is the most important question to ask a wedding caterer?
Ask for the total price in writing, and what it includes. Many disputes come from unclear extras.
Should I ask to see a caterer's insurance?
Yes. Public liability insurance is standard, and some venues will require proof. A reputable caterer will share it without hesitation.
How much deposit is normal?
It varies. Our deposit is £200 to secure the date, with the balance due 12 weeks before the event.
Get a fixed, all-inclusive quote
Tell us your date and guest numbers. We reply within 24 to 48 hours, and can often take bookings with 24 hours' notice.
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